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subba vs Arbyn

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

subba compared with Arbyn
Detailsubba logo subbaArbyn logo Arbyn
What it doesAI receptionist for local businesses that answers calls and messages, books customers into your diary and takes payment AI customer service and sales agent for Shopify that answers emails and live chat in your voice and takes real order actions
StageNot given Not given
FoundedNot given Not given
Based inGB Not given
Pricing modelFreemium Freemium
PricingFree for 30 days, then Starter £9.99/month (50 AI enquiries), Pro £49.99/month (300 AI enquiries), or Studio £99.99/month (750 AI enquiries). Texts add-on from £9.99/month (250 texts). Phone add-on from £29.99/month (100 minutes). Website design and build £200 one-off, plus £10/month hosting on Star Arbyn Starter: Free with 150 AI conversations per calendar month. Arbyn Growth: $59/month for 500 conversations. Arbyn Agent: $99/month for unlimited conversations, or $990/year. All plans include every feature with no per-ticket or per-resolution fees.
Key features
  • AI-powered call, chat and contact form answering in seconds
  • Online booking with real diary integration and no double-bookings
  • Stripe payment processing for deposits and full payments at booking
  • Email and SMS reminders that reduce no-shows
  • Customer CRM with booking history, notes and tasks
  • Automatic Google review requests after appointments
  • Membership plans for regulars with automatic billing
  • Built-in or embeddable booking website option
  • Unlimited team members with role-based alerts
  • Updates shipping addresses on its own without approval
  • Cancels orders, issues refunds, applies discounts with one-click approval
  • Shopify timeline logging of all actions and conversations
What makes it different
  • Answers and books customers automatically, day and night, in your voice
  • No setup fee, free for 30 days, month-to-month billing with no contract
  • Payments go directly to your own Stripe account, not held by the service
  • Works with your existing website or subba builds one for you
  • Covers 50+ types of local businesses from salons to trades to restaurants
  • Flat pricing with no per-ticket or per-resolution fees, unlike 30+ competitors that meter conversations
  • Takes real Shopify order actions like refunds and cancellations, not just draft emails
  • Learns your voice from replies you approve without requiring a knowledge base
  • Combines support and sales in one agent and one conversation
  • Setup in under 10 minutes with no configuration required before first reply
Community votes00
DR (Domain Rating by Ahrefs)72 +2 (up) since last check42 −1 (down) since last check
Trust Flow (Majestic)94
Citation Flow (Majestic)2219
Referring domains (Majestic)4442

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