Press a hotkey, drag a box around anything on your screen, and get instant AI explanations without switching apps
AI agent grounded in customer journey context for enterprise CX operations
Stage
Not given
Established
Founded
Not given
2016
Based in
US
NL
Pricing model
Freemium
Not given
Pricing
Free: $0 per month (3 captures daily, 10 per week, Fast model only, up to 2 follow-ups). Plus: $10/month or yearly with 17% savings (2,000 credits monthly, both Fast and Best models, up to 10 follow-ups). A capture costs 1 credit on Fast model and 20 credits on Best model.
Trial: 30-day free trial with 2 users and 5 journeys, capped AI use. Management and Strategic plans require custom quotes based on journey count. Minimum spend shown represents around 5 journeys, with per-journey fees decreasing as more journeys are added. Annual invoicing upfront.
Key features
Hotkey activation for instant capture
Streaming answers while capturing
Follow-up questions within the same capture
Two AI models (Fast and Best)
Rich formatting with Markdown and code blocks
16 color themes including Dracula and Nord
Multiple regions selection (up to 4)
Local searchable chat history
Multilingual support for 8+ languages
Ask in plain language and receive answers grounded in customer journeys
Surfaces insights and identifies where friction is accumulating
Generates executive briefs, sprint inputs and stakeholder reports
Cites sources for every claim with specific journey steps and research pieces
Aligns business KPIs and voice of customer data to customer journeys
Skills framework for standardized, repeatable AI tasks
Role-based access controls and enterprise security
No data sharing with third-party AI providers
TheyDo MCP for integration with external AI systems
What makes it different
No app switching or context loss during workflow
Fast enough that using it never becomes a decision
Free plan is a real plan with no trial countdown or feature restriction
Works on Windows, macOS, and Linux
Captured content is deleted after answer returns
Every answer cites sources and cannot hallucinate because it only reasons over your data
Turns raw transcripts and notes into structured journey insights in minutes instead of weeks