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Solvea vs Arbyn

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Solvea compared with Arbyn
DetailSolvea logo SolveaArbyn logo Arbyn
What it doesAI Customer Service Agent for global brands AI customer service and sales agent for Shopify that answers emails and live chat in your voice and takes real order actions
StageEstablished Not given
Founded2021 Not given
Based inNot given Not given
Pricing modelFreemium Freemium
PricingFree plan for one person with email and live chat tickets; 7-day free trial of phone workflows including AI answering, calls, SMS, and live translation. Enterprise plans available with team seats, business numbers, SLA, SSO, and integrations (custom pricing). Extra credit packs available at $9.99, $ Arbyn Starter: Free with 150 AI conversations per calendar month. Arbyn Growth: $59/month for 500 conversations. Arbyn Agent: $99/month for unlimited conversations, or $990/year. All plans include every feature with no per-ticket or per-resolution fees.
Key features
  • AI answers phone calls, SMS, email, WhatsApp, and live chat
  • No-code builder with ready-made industry templates
  • One-click integrations with Google Calendar, sheets, CRMs, help desks, and ecommerce platforms
  • Unified inbox with human-AI collaboration
  • Multilingual support with live translation
  • Call recording and transcription
  • Long-term memory for customer context
  • Mobile app for business calls and follow-up
  • Updates shipping addresses on its own without approval
  • Cancels orders, issues refunds, applies discounts with one-click approval
  • Shopify timeline logging of all actions and conversations
What makes it different
  • Works with 200+ leading global brands across retail, electronics, hardware, and other industries
  • Industry-specific templates for retail, hospitality, medical spa, and professional services
  • Seamless integration with existing CRMs, calendars, and business systems
  • Flat pricing with no per-ticket or per-resolution fees, unlike 30+ competitors that meter conversations
  • Takes real Shopify order actions like refunds and cancellations, not just draft emails
  • Learns your voice from replies you approve without requiring a knowledge base
  • Combines support and sales in one agent and one conversation
  • Setup in under 10 minutes with no configuration required before first reply
Community votes00
DR (Domain Rating by Ahrefs)50 no change since last check42 −1 (down) since last check
Trust Flow (Majestic)154
Citation Flow (Majestic)3419
Referring domains (Majestic)24442

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