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Smoothflick vs Harmony

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Smoothflick compared with Harmony
DetailSmoothflick logo SmoothflickHarmony logo Harmony
What it doesAI employees that answer calls, qualify leads, manage your CRM, schedule meetings and run outbound campaigns across email, messaging and business tools, 24/7 AI agents that resolve IT and HR requests inside Slack and Teams
StageNot given Startup
FoundedNot given 2025
Based inNot given US
Pricing modelFreemium Contact for pricing
PricingStarter: ₹1,740/mo (1,132 voice minutes included; voice rates: Basic ₹1/min, Standard ₹1.5/min, Premium ₹2/min; 3 AI agents). Growth: ₹4,352/mo (3,147 voice minutes included; voice rates: Basic ₹1/min, Standard ₹1.35/min, Premium ₹1.9/min; 10 AI agents). Business: ₹8,704/mo (6,799 voice minutes incl Not given
Key features
  • AI voice calls (inbound and outbound) billed at ₹1 per minute of talking time
  • Automatic CRM updates during calls
  • WhatsApp and email follow-ups
  • Call summary and analytics
  • Persistent memory of customer conversations and preferences
  • Multi-channel communication (calls, WhatsApp, email, chat)
  • Pre-built AI employee roles (SDR, Support, Receptionist, Property Consultant, Insurance Advisor)
  • No-code workflow builder
  • Integration with 60+ business tools
  • Requires human approval before sending communications
  • AI Service Desk Agent in Slack and Microsoft Teams
  • 100+ pre-built AI agents out-of-the-box
  • No-code AI agent builder
  • Automated knowledge base generation
  • IT asset and software management
  • Automatic ticket classification and routing
  • Multi-channel ticket intake
  • Bi-directional integration with ServiceNow, Jira, Freshservice
  • 100+ integrations
  • Four-layer security architecture
What makes it different
  • Persistent memory across all conversations and channels eliminates repetitive explanations
  • All capabilities in one platform instead of multiple disconnected tools
  • Operates 24/7 without breaks or salary costs
  • Human always in control with approval required before actions
  • Pre-built AI employees ready to work immediately
  • Resolves up to 90% of routine IT and HR requests autonomously
  • Reduces ticket resolution time from days to minutes
  • Automatically generates and maintains dynamic knowledge base from tickets and interactions
  • No-code agent building in plain English with Harmony Genie
  • Works natively in Slack and Teams where employees already work
Community votes00
DR (Domain Rating by Ahrefs)5 +1 (up) since last check44 +1 (up) since last check
Trust Flow (Majestic)413
Citation Flow (Majestic)2334
Referring domains (Majestic)13184

4 details filled in for both companies.

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