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SayMaya vs Arbyn

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

SayMaya compared with Arbyn
DetailSayMaya logo SayMayaArbyn logo Arbyn
What it doesAI shopping assistant and team inbox for Shopify AI customer service and sales agent for Shopify that answers emails and live chat in your voice and takes real order actions
StageNot given Not given
FoundedNot given Not given
Based inUS Not given
Pricing modelFreemium Freemium
PricingFree plan: 100 conversations per month, 50 answered by AI; Starter: $29/month for 200 conversations per month, 100 answered by AI, 14-day free trial; Growth: $99/month for 800 conversations per month, 400 answered by AI, 14-day free trial; Pro: $299/month for 3,000 conversations per month, 1,500 ans Arbyn Starter: Free with 150 AI conversations per calendar month. Arbyn Growth: $59/month for 500 conversations. Arbyn Agent: $99/month for unlimited conversations, or $990/year. All plans include every feature with no per-ticket or per-resolution fees.
Key features
  • Answers from live store data
  • Order status verification
  • Team inbox for handoffs
  • Email notifications for handoffs
  • Light page speed impact
  • Customizable data access settings
  • No code installation
  • AI and team inbox included in all plans
  • Guardrails against fabricated discounts
  • Theme app embed installation
  • Updates shipping addresses on its own without approval
  • Cancels orders, issues refunds, applies discounts with one-click approval
  • Shopify timeline logging of all actions and conversations
What makes it different
  • Live data answers that match current inventory and prices in real time
  • No code needed - install and enable through Shopify theme editor
  • Verified order lookups with privacy controls
  • One flat monthly price with AI and inbox included
  • No overage fees - conversation limits reset without extra charges
  • Flat pricing with no per-ticket or per-resolution fees, unlike 30+ competitors that meter conversations
  • Takes real Shopify order actions like refunds and cancellations, not just draft emails
  • Learns your voice from replies you approve without requiring a knowledge base
  • Combines support and sales in one agent and one conversation
  • Setup in under 10 minutes with no configuration required before first reply
Community votes00
DR (Domain Rating by Ahrefs)6 +2 (up) since last check40 −2 (down) since last check
Trust Flow (Majestic)64
Citation Flow (Majestic)1119
Referring domains (Majestic)242

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