| What it does | 24/7 AI-powered call answering service that books appointments and answers questions for small businesses
| AI customer service software that automates support with autonomous agents resolving requests end to end
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| Stage | Startup
| Established
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| Founded | 2024
| Not given
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| Based in | US
| US
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| Pricing model | Not given
| Free trial
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| Pricing | Free trial for 7 days with all features. Professional plan: $49/month (250 minutes). Scale plan: $149/month (1000 minutes). Growth plan: $299/month (2000 minutes). Custom plan available for enterprise customers.
| BoldDesk® pricing starts at $99/month for 1,000 AI credits with 5 human agents included, up to $4,705/month for 50,000 credits with 250 agents. Yearly billing saves 15%. Additional agents cost $20 per agent per month. Top-up credits cost $40 per 1,000 credits.
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| Key features | - 24/7 call answering trained on your business
- Automatic appointment booking with calendar integration or text links
- Call transcription, recording, and AI-generated summaries
- Spam and sales call filtering
- Custom FAQ training without developer skills
- English and Spanish language support
- Website chat widget included with all plans
- Mobile app for call notifications and management
- Call transfer to live team members
- Custom voice selection and greeting personalization
| - Support Agents that answer customers directly on all channels
- Background Agents that automatically triage, tag, and route every ticket
- Assist Agents that help teams draft and polish replies
- AI can take actions with API and MCP tool integration
- Support across email, live chat, WhatsApp, voice, SMS, Teams, Slack, social media
- Data migration from other help desk tools with no cost
- Policy-bound AI with human approval steps and audit logs
- Multilingual support in 40+ languages including right-to-left
- Per-credit pricing model with human agents included
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| What makes it different | - AI learns your business automatically from your website and Google Business Profile in minutes
- 10x cheaper than traditional phone answering services
- Complete call documentation with transcripts and recordings for every conversation
- Website chat tool included at no extra cost
- No technical setup required, works with existing phone number
| - Full help desk platform with AI built in, not separate AI bolted onto ticketing
- Credit-based pricing that doesn't rise with automation rate, human agents included
- Free trial with no credit card required
- Backed by Syncfusion, a 25-year company serving 400+ Fortune 500 companies
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| Community votes | 0 | 0 |
| DR (Domain Rating by Ahrefs) | 68 ▲ +1 (up) since last check | 71 ● no change since last check |
| Trust Flow (Majestic) | 19 | 31 |
| Citation Flow (Majestic) | 39 | 41 |
| Referring domains (Majestic) | 1435 | 1055 |