24/7 AI-powered call answering service that books appointments and answers questions for small businesses
AI customer service and sales agent for Shopify that answers emails and live chat in your voice and takes real order actions
Stage
Startup
Not given
Founded
2024
Not given
Based in
US
Not given
Pricing model
Not given
Freemium
Pricing
Free trial for 7 days with all features. Professional plan: $49/month (250 minutes). Scale plan: $149/month (1000 minutes). Growth plan: $299/month (2000 minutes). Custom plan available for enterprise customers.
Arbyn Starter: Free with 150 AI conversations per calendar month. Arbyn Growth: $59/month for 500 conversations. Arbyn Agent: $99/month for unlimited conversations, or $990/year. All plans include every feature with no per-ticket or per-resolution fees.
Key features
24/7 call answering trained on your business
Automatic appointment booking with calendar integration or text links
Call transcription, recording, and AI-generated summaries
Spam and sales call filtering
Custom FAQ training without developer skills
English and Spanish language support
Website chat widget included with all plans
Mobile app for call notifications and management
Call transfer to live team members
Custom voice selection and greeting personalization
Updates shipping addresses on its own without approval
Cancels orders, issues refunds, applies discounts with one-click approval
Shopify timeline logging of all actions and conversations
What makes it different
AI learns your business automatically from your website and Google Business Profile in minutes
10x cheaper than traditional phone answering services
Complete call documentation with transcripts and recordings for every conversation
Website chat tool included at no extra cost
No technical setup required, works with existing phone number
Flat pricing with no per-ticket or per-resolution fees, unlike 30+ competitors that meter conversations
Takes real Shopify order actions like refunds and cancellations, not just draft emails
Learns your voice from replies you approve without requiring a knowledge base
Combines support and sales in one agent and one conversation
Setup in under 10 minutes with no configuration required before first reply
Rosie AI
Arbyn