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Rivvick vs ThatWasAI

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Rivvick compared with ThatWasAI
DetailRivvick logo RivvickThatWasAI logo ThatWasAI
What it doesAI-drafted replies to customer reviews AI phone agent for Shopify stores that answers customer calls, takes real actions, and resolves issues 24/7
StageNot given Not given
FoundedNot given Not given
Based inUS Not given
Pricing modelFreemium Freemium
PricingFree: 15 AI drafts/month (no card required); Starter: $7/month or $69/year for 100 AI drafts/month; Pro: $15/month or $149/year for unlimited AI drafts with 1,000 AI drafts/month soft cap Basic: $62/month (was $89, 30% off first 3 months) includes 200 minutes; Growth: $139/month (was $199, 30% off first 3 months) includes 500 minutes; Pro: $209/month (was $299, 30% off first 3 months) includes 1000 minutes; Scale: $454/month (was $649, 30% off first 3 months) includes 2500 minutes. O
Key features
  • Paste reviews from any source
  • Three tone options: plain, apologetic, invite back
  • Edit and copy reply drafts before posting
  • No connection to review platforms required
  • Works with multiple review sites
  • No per-location limits or fees
  • Monthly AI draft allowance resets automatically
  • Answers incoming phone calls 24/7
  • Connects to Shopify store in 2 minutes, automatically imports products, orders, and policies
  • Verifies customer identity by phone number and email before accessing orders
  • Updates shipping addresses, cancels orders, issues refunds, and places new orders over the phone
  • Dashboard with call logs, analytics, and transcripts
  • Launches outbound campaigns to customers who abandoned their carts
  • Supports multiple phone number options: new numbers, Twilio, or existing SIP trunks
What makes it different
  • Manual control: users review and post replies themselves, not automatic
  • No account access required from review platforms
  • Built for diverse organizations including nonprofits and schools
  • Takes real actions inside Shopify instead of just answering questions
  • Setup in minutes with automatic product and order knowledge, no training or scripting needed
  • Handles abandoned cart recovery with outbound calls, proven to outperform email
  • Verifies caller identity before accessing sensitive order information
  • Escalates complex issues to humans while keeping full context with call transcripts
Community votes00
DR (Domain Rating by Ahrefs)Not checked yet no change since last check42 no change since last check
Trust Flow (Majestic)03
Citation Flow (Majestic)022
Referring domains (Majestic)016

5 details filled in for both companies.

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