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Rinqly vs ThatWasAI

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Rinqly compared with ThatWasAI
DetailRinqly logo RinqlyThatWasAI logo ThatWasAI
What it doesAI receptionist that answers calls, replies to website chats, and makes outbound follow-ups 24/7 AI phone agent for Shopify stores that answers customer calls, takes real actions, and resolves issues 24/7
StageStartup Not given
Founded2025 Not given
Based inUS Not given
Pricing modelFreemium Freemium
PricingAI Receptionist: Basic $49/month (140 inbound minutes/month), Starter $99/month (280 inbound minutes/month), Pro $199/month (570 inbound minutes/month), Business $349/month (1,000 inbound minutes/month). Website Chat: $29/month (50 resolved chats/month). Outbound Lite: $49/month (140 outbound minute Basic: $62/month (was $89, 30% off first 3 months) includes 200 minutes; Growth: $139/month (was $199, 30% off first 3 months) includes 500 minutes; Pro: $209/month (was $299, 30% off first 3 months) includes 1000 minutes; Scale: $454/month (was $649, 30% off first 3 months) includes 2500 minutes. O
Key features
  • Answers incoming calls 24/7 with natural-sounding AI voice
  • Books appointments directly into Google Calendar or Outlook
  • Website chat widget with same AI agent
  • Outbound calling for reminders and follow-ups
  • Customizable greeting and FAQ responses
  • Transfers calls to real person on demand
  • Industry-specific templates for 19+ business types
  • Multiple concurrent calls handling
  • Email notifications and call summaries
  • Answers incoming phone calls 24/7
  • Connects to Shopify store in 2 minutes, automatically imports products, orders, and policies
  • Verifies customer identity by phone number and email before accessing orders
  • Updates shipping addresses, cancels orders, issues refunds, and places new orders over the phone
  • Dashboard with call logs, analytics, and transcripts
  • Launches outbound campaigns to customers who abandoned their carts
  • Supports multiple phone number options: new numbers, Twilio, or existing SIP trunks
What makes it different
  • One AI agent covers all channels: phone, website chat, and outbound calls from a single knowledge base
  • Setup in about 10 minutes with no technical skills required
  • 10× cheaper than human receptionists or competing answering services
  • Answers multiple calls simultaneously unlike a single human receptionist
  • Works with your existing phone number without migration required
  • Takes real actions inside Shopify instead of just answering questions
  • Setup in minutes with automatic product and order knowledge, no training or scripting needed
  • Handles abandoned cart recovery with outbound calls, proven to outperform email
  • Verifies caller identity before accessing sensitive order information
  • Escalates complex issues to humans while keeping full context with call transcripts
Community votes00
DR (Domain Rating by Ahrefs)2 no change since last check42 no change since last check
Trust Flow (Majestic)43
Citation Flow (Majestic)2122
Referring domains (Majestic)1316

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