Arbyn Starter: Free with 150 AI conversations per calendar month. Arbyn Growth: $59/month for 500 conversations. Arbyn Agent: $99/month for unlimited conversations, or $990/year. All plans include every feature with no per-ticket or per-resolution fees.
Key features
Answers incoming calls 24/7 with natural-sounding AI voice
Books appointments directly into Google Calendar or Outlook
Website chat widget with same AI agent
Outbound calling for reminders and follow-ups
Customizable greeting and FAQ responses
Transfers calls to real person on demand
Industry-specific templates for 19+ business types
Multiple concurrent calls handling
Email notifications and call summaries
Updates shipping addresses on its own without approval
Cancels orders, issues refunds, applies discounts with one-click approval
Shopify timeline logging of all actions and conversations
What makes it different
One AI agent covers all channels: phone, website chat, and outbound calls from a single knowledge base
Setup in about 10 minutes with no technical skills required
10× cheaper than human receptionists or competing answering services
Answers multiple calls simultaneously unlike a single human receptionist
Works with your existing phone number without migration required
Flat pricing with no per-ticket or per-resolution fees, unlike 30+ competitors that meter conversations
Takes real Shopify order actions like refunds and cancellations, not just draft emails
Learns your voice from replies you approve without requiring a knowledge base
Combines support and sales in one agent and one conversation
Setup in under 10 minutes with no configuration required before first reply
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Arbyn