| What it does | AI receptionist that answers calls, books appointments, and manages customer relationships for service businesses
| AI customer service and sales agent for Shopify that answers emails and live chat in your voice and takes real order actions
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| Stage | Startup
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| Founded | 2026
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| Based in | CA
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| Pricing model | Paid
| Freemium
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| Pricing | $99 CAD per month plus $8 CAD per appointment booked (never more than $349 CAD per month). 14-day free trial with no card required. Founding offer: the first 25 businesses pay no monthly fee for 6 months, only their bookings.
| Arbyn Starter: Free with 150 AI conversations per calendar month. Arbyn Growth: $59/month for 500 conversations. Arbyn Agent: $99/month for unlimited conversations, or $990/year. All plans include every feature with no per-ticket or per-resolution fees.
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| Key features | - Answers phone calls, texts, WhatsApp, web chat and email in one customer history
- Automatically books appointments on your calendar with reminders and confirmation texts
- Handles service requests and triages emergencies 24/7
- Replies to Google reviews and turns good reviews into posts
- Qualifies leads by asking about timeline, budget and requirements
- Sends outreach emails from your own mailbox with your approval
- Detects caller language and responds in English, French or Spanish automatically
- Includes 8,000 credits per month across all channels (about 350 calls)
| - Updates shipping addresses on its own without approval
- Cancels orders, issues refunds, applies discounts with one-click approval
- Shopify timeline logging of all actions and conversations
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| What makes it different | - All seven team roles included in one plan with no add-ons or per-seat charges
- Picks up calls in under 2 seconds with natural-sounding AI that callers believe is human
- Uses advanced voice synthesis and handles all communication from your own mailbox in your name
- Capped pricing model: never pay more than $349 CAD per month regardless of booking volume
- No hardware, no software installation, no phone number change needed, setup under 5 minutes
| - Flat pricing with no per-ticket or per-resolution fees, unlike 30+ competitors that meter conversations
- Takes real Shopify order actions like refunds and cancellations, not just draft emails
- Learns your voice from replies you approve without requiring a knowledge base
- Combines support and sales in one agent and one conversation
- Setup in under 10 minutes with no configuration required before first reply
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 10 ▲ +4 (up) since last check | 42 ▼ −1 (down) since last check |
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| Trust Flow (Majestic) | 0 | 4 |
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| Citation Flow (Majestic) | 13 | 19 |
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| Referring domains (Majestic) | 2 | 42 |
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Perbene
Arbyn