| What it does | 24/7 Voice AI phone receptionist, smart booking terminal, and website chatbot
| AI customer service software that automates support with autonomous agents resolving requests end to end
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| Stage | Not given
| Established
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| Founded | Not given
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| Based in | Not given
| US
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| Pricing model | Freemium
| Free trial
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| Pricing | Starter Plan (free): Unlimited AI chatbot responses, 1h cooldown website parsing, Booking Terminal access, and training data editor. Chatbot Pro: Low-latency response cache, Telegram & WhatsApp instant alerts, and comprehensive conversation analytics. AI Reception Lite: Dedicated phone number in 10
| BoldDesk® pricing starts at $99/month for 1,000 AI credits with 5 human agents included, up to $4,705/month for 50,000 credits with 250 agents. Yearly billing saves 15%. Additional agents cost $20 per agent per month. Top-up credits cost $40 per 1,000 credits.
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| Key features | - Natural speech synthesis with realistic voice inflections and adaptive pitch
- Dedicated phone numbers in 10 countries including UK, USA, and Canada
- Live call transfer to multiple phone numbers with Protected Mode
- Real-time booking management on tablets, phones, and PCs with zero hardware required
- Automatic website training and knowledge base updates
- Telegram and WhatsApp instant notifications
- Direct integration with Calendly for appointment booking
- Multi-language support with automatic language detection
- WordPress, Wix, and Shopify 1-click installation plugins
- Lead capture via smart forms and qualified lead routing
| - Support Agents that answer customers directly on all channels
- Background Agents that automatically triage, tag, and route every ticket
- Assist Agents that help teams draft and polish replies
- AI can take actions with API and MCP tool integration
- Support across email, live chat, WhatsApp, voice, SMS, Teams, Slack, social media
- Data migration from other help desk tools with no cost
- Policy-bound AI with human approval steps and audit logs
- Multilingual support in 40+ languages including right-to-left
- Per-credit pricing model with human agents included
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| What makes it different | - Free Starter plan with no credit card required
- 3-step setup process to deploy AI receptionist in under 15 minutes
- Protected Mode prevents callers getting stuck on personal voicemail
- Pay-per-call overage pricing with flexible top-ups and no long-term contracts
| - Full help desk platform with AI built in, not separate AI bolted onto ticketing
- Credit-based pricing that doesn't rise with automation rate, human agents included
- Free trial with no credit card required
- Backed by Syncfusion, a 25-year company serving 400+ Fortune 500 companies
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 49 ● no change since last check | 71 ● no change since last check |
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| Trust Flow (Majestic) | 2 | 31 |
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| Citation Flow (Majestic) | 25 | 41 |
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| Referring domains (Majestic) | 32 | 1055 |
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Owlixi
BoldDesk®