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Ominvo vs ThatWasAI

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Ominvo compared with ThatWasAI
DetailOminvo logo OminvoThatWasAI logo ThatWasAI
What it doesAI-powered review management that drafts personalized replies to Google reviews in seconds AI phone agent for Shopify stores that answers customer calls, takes real actions, and resolves issues 24/7
StageMVP Not given
FoundedNot given Not given
Based inUS Not given
Pricing modelFreemium Freemium
PricingNoob: Free (5 AI replies/month, basic alerts). Chad: $30/month or $24/month annual (saves $72/year) with unlimited AI replies. GigaChad: $99/month or $79/month annual (saves $240/year) with team features and competitor tracking. Basic: $62/month (was $89, 30% off first 3 months) includes 200 minutes; Growth: $139/month (was $199, 30% off first 3 months) includes 500 minutes; Pro: $209/month (was $299, 30% off first 3 months) includes 1000 minutes; Scale: $454/month (was $649, 30% off first 3 months) includes 2500 minutes. O
Key features
  • Instant email alerts when new reviews arrive
  • AI-drafted personalized replies in owner's voice
  • Real-time review monitoring 24/7
  • Dashboard analytics with reply rate and rating trends
  • Customizable alert preferences by star rating
  • Competitor tracking for nearby businesses
  • Review generation via QR code and SMS links
  • AI tone learning that adapts to owner's voice
  • Answers incoming phone calls 24/7
  • Connects to Shopify store in 2 minutes, automatically imports products, orders, and policies
  • Verifies customer identity by phone number and email before accessing orders
  • Updates shipping addresses, cancels orders, issues refunds, and places new orders over the phone
  • Dashboard with call logs, analytics, and transcripts
  • Launches outbound campaigns to customers who abandoned their carts
  • Supports multiple phone number options: new numbers, Twilio, or existing SIP trunks
What makes it different
  • Detects and alerts for new reviews in under 60 seconds
  • Generates personalized AI replies in 8-12 seconds, not templates
  • Built specifically for solo small business owners, not enterprises
  • Businesses using it see 0.2★ rating improvement within 90 days
  • Every reply requires owner approval before posting; no auto-posting by default
  • Takes real actions inside Shopify instead of just answering questions
  • Setup in minutes with automatic product and order knowledge, no training or scripting needed
  • Handles abandoned cart recovery with outbound calls, proven to outperform email
  • Verifies caller identity before accessing sensitive order information
  • Escalates complex issues to humans while keeping full context with call transcripts
Community votes00
DR (Domain Rating by Ahrefs)3 +2 (up) since last check42 no change since last check
Trust Flow (Majestic)63
Citation Flow (Majestic)2522
Referring domains (Majestic)1016

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