AI-powered review management that drafts personalized replies to Google reviews in seconds
AI customer service and sales agent for Shopify that answers emails and live chat in your voice and takes real order actions
Stage
MVP
Not given
Founded
Not given
Not given
Based in
US
Not given
Pricing model
Freemium
Freemium
Pricing
Noob: Free (5 AI replies/month, basic alerts). Chad: $30/month or $24/month annual (saves $72/year) with unlimited AI replies. GigaChad: $99/month or $79/month annual (saves $240/year) with team features and competitor tracking.
Arbyn Starter: Free with 150 AI conversations per calendar month. Arbyn Growth: $59/month for 500 conversations. Arbyn Agent: $99/month for unlimited conversations, or $990/year. All plans include every feature with no per-ticket or per-resolution fees.
Key features
Instant email alerts when new reviews arrive
AI-drafted personalized replies in owner's voice
Real-time review monitoring 24/7
Dashboard analytics with reply rate and rating trends
Customizable alert preferences by star rating
Competitor tracking for nearby businesses
Review generation via QR code and SMS links
AI tone learning that adapts to owner's voice
Updates shipping addresses on its own without approval
Cancels orders, issues refunds, applies discounts with one-click approval
Shopify timeline logging of all actions and conversations
What makes it different
Detects and alerts for new reviews in under 60 seconds
Generates personalized AI replies in 8-12 seconds, not templates
Built specifically for solo small business owners, not enterprises
Businesses using it see 0.2★ rating improvement within 90 days
Every reply requires owner approval before posting; no auto-posting by default
Flat pricing with no per-ticket or per-resolution fees, unlike 30+ competitors that meter conversations
Takes real Shopify order actions like refunds and cancellations, not just draft emails
Learns your voice from replies you approve without requiring a knowledge base
Combines support and sales in one agent and one conversation
Setup in under 10 minutes with no configuration required before first reply
Ominvo
Arbyn