M91 vs Harmony
A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.
M91 compared with Harmony
| Detail | 
M91 | 
Harmony |
|---|
| What it does | Human-in-the-loop approval for AI agents
| AI agents that resolve IT and HR requests inside Slack and Teams
|
|---|
| Stage | Not given
| Startup
|
|---|
| Founded | Not given
| 2025
|
|---|
| Based in | Not given
| US
|
|---|
| Pricing model | Free
| Contact for pricing
|
|---|
| Pricing | Free forever with all features included
| Not given
|
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| Key features | - Alerts on iPhone and Android with answer buttons
- Phone call escalation for high and critical alerts
- Breaks through silent mode and Do Not Disturb
- Attachments and notes on every alert
- Broadcast to a channel with one person taking ownership
- See who acted and who ignored alerts
- Answer buttons set by you or your AI
- Callback webhooks to return answers to your code
- Setup via pasted prompt or API key-free send link
- Integration with AI frameworks, automation platforms and HTTP API
| - AI Service Desk Agent in Slack and Microsoft Teams
- 100+ pre-built AI agents out-of-the-box
- No-code AI agent builder
- Automated knowledge base generation
- IT asset and software management
- Automatic ticket classification and routing
- Multi-channel ticket intake
- Bi-directional integration with ServiceNow, Jira, Freshservice
- 100+ integrations
- Four-layer security architecture
|
|---|
| What makes it different | - Full-volume alerts that interrupt even when phone is silenced
- No SDK, API key or card required to start
- Free forever with every feature for every team member
- Escalates to phone calls for critical alerts that go unanswered
- Works with existing AI agents, workflows and monitoring tools
| - Resolves up to 90% of routine IT and HR requests autonomously
- Reduces ticket resolution time from days to minutes
- Automatically generates and maintains dynamic knowledge base from tickets and interactions
- No-code agent building in plain English with Harmony Genie
- Works natively in Slack and Teams where employees already work
|
|---|
| Community votes | 0 | 0 |
|---|
| DR (Domain Rating by Ahrefs) | 73 ● no change since last check | 44 ▲ +1 (up) since last check |
|---|
| Trust Flow (Majestic) | 1 | 13 |
|---|
| Citation Flow (Majestic) | 1 | 34 |
|---|
| Referring domains (Majestic) | 0 | 184 |
|---|
4 details filled in for both companies.
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