AI customer service and sales clerk for small businesses
AI customer service and sales agent for Shopify that answers emails and live chat in your voice and takes real order actions
Stage
Not given
Not given
Founded
Not given
Not given
Based in
US
Not given
Pricing model
Freemium
Freemium
Pricing
Starter: $20/month (or $14/month for first 3 months); Business: $49/month (or $34.30/month for first 3 months); Enterprise: $99/month (or $69.30/month for first 3 months). Free setup and testing before selecting a plan.
Arbyn Starter: Free with 150 AI conversations per calendar month. Arbyn Growth: $59/month for 500 conversations. Arbyn Agent: $99/month for unlimited conversations, or $990/year. All plans include every feature with no per-ticket or per-resolution fees.
Key features
Answers customer questions in seconds across WhatsApp, Instagram and Messenger
Checks product stock and prices from your store in real time
Takes orders and generates payment links automatically
Books appointments by checking your calendar availability
Escalates complex requests to you with a summary and alert
Integrates with Shopify, WooCommerce, Google Calendar, HubSpot, Stripe and more
Learns your brand voice and tone from your website
One shared inbox for all messaging channels
Setup takes about three minutes
Updates shipping addresses on its own without approval
Cancels orders, issues refunds, applies discounts with one-click approval
Shopify timeline logging of all actions and conversations
What makes it different
Runs 24/7 at 3 a.m. and handles routine customer questions automatically while you sleep
Integrates with your existing tools so the clerk works inside Shopify, HubSpot, Google Calendar and your CRM
Takes real actions like looking up orders, sending payment links and booking appointments, not just replies
No per-seat pricing; all plans include AI and integrations, no hidden add-ons
Price Lock Promise guarantees no overcharging if the clerk takes an order at a wrong price
Flat pricing with no per-ticket or per-resolution fees, unlike 30+ competitors that meter conversations
Takes real Shopify order actions like refunds and cancellations, not just draft emails
Learns your voice from replies you approve without requiring a knowledge base
Combines support and sales in one agent and one conversation
Setup in under 10 minutes with no configuration required before first reply
Kindclerk
Arbyn