Structured AI decisions with probabilities for developers
AI agents that resolve IT and HR requests inside Slack and Teams
Stage
Not given
Startup
Founded
Not given
2025
Based in
Not given
US
Pricing model
Paid
Contact for pricing
Pricing
Starter: $9.9 with 100,000 credits, no expiry; Pro: $99 with 1,000,000 credits, no expiry; Enterprise: $999 with 11,000,000 credits. One-time plans do not auto-renew; credits remain available after purchase.
Not given
Key features
Typed decision output with Choice, Score, and Noul question types
Probability and confidence results on every answer
Online playground for testing with unlimited runs
REST API and SDK integration
Multiple concurrent requests
Team workspaces and collaboration
Up to 8 typed questions per request
Fast decision latency around 120ms
Agent Skill for coding agents and LLM workflows
Support for English and Simplified Chinese
AI Service Desk Agent in Slack and Microsoft Teams
100+ pre-built AI agents out-of-the-box
No-code AI agent builder
Automated knowledge base generation
IT asset and software management
Automatic ticket classification and routing
Multi-channel ticket intake
Bi-directional integration with ServiceNow, Jira, Freshservice
100+ integrations
Four-layer security architecture
What makes it different
Structured output with defined answer space
Probability-backed decisions code can use directly
Multiple questions from one state in parallel
Developer control over business logic and actions
Designed to integrate into existing systems without replacement
Resolves up to 90% of routine IT and HR requests autonomously
Reduces ticket resolution time from days to minutes
Automatically generates and maintains dynamic knowledge base from tickets and interactions
No-code agent building in plain English with Harmony Genie
Works natively in Slack and Teams where employees already work
Jev Model
Harmony