AI agents that resolve IT and HR requests inside Slack and Teams
Persistent AI coworkers that remember your projects, use your tools, and become a lasting company asset
Stage
Startup
Not given
Founded
2025
Not given
Based in
US
JP
Pricing model
Contact for pricing
Freemium
Pricing
Not given
Free trial: 14-day free trial of Pro plan with 3 Standard Agent slots. Pro: $299/month with 3 Standard Agent slots. Team: $699/month with 6 Standard Agent slots. Crew: $1,299/month with 12 Standard Agent slots. Business: $2,499/month with 24 Standard Agent slots (additional Standard Agent slots $100
Key features
AI Service Desk Agent in Slack and Microsoft Teams
100+ pre-built AI agents out-of-the-box
No-code AI agent builder
Automated knowledge base generation
IT asset and software management
Automatic ticket classification and routing
Multi-channel ticket intake
Bi-directional integration with ServiceNow, Jira, Freshservice
100+ integrations
Four-layer security architecture
Voice conversations with transcripts stored in project context
Tool integrations with GitHub, Slack, Teams, Microsoft, AWS, Confluence, Box
12-Factor Coworker Model with identity, memory, reasoning, and learning
Durable task tracking with dependencies, retries, and approval controls
Computer use and desktop automation
Pre-configured starter teams for Sales, Engineering, and Customer Ops
Multi-team coordination and knowledge sharing
On-premise and private cloud deployment options
Local open-source runtime with XpressClaw
What makes it different
Resolves up to 90% of routine IT and HR requests autonomously
Reduces ticket resolution time from days to minutes
Automatically generates and maintains dynamic knowledge base from tickets and interactions
No-code agent building in plain English with Harmony Genie
Works natively in Slack and Teams where employees already work
Persistent memory and context that survives across sessions and team members
Measurable business outcomes with tracked work and task management
Team collaboration with multiple teammates working with the same coworker
Inspectable and composable architecture with clear interaction visibility
Flexible deployment with cloud-hosted or local open-source options
Harmony
Xpress AI