| What it does | AI agents that resolve IT and HR requests inside Slack and Teams
| AI voice agents that work 24/7 to revolutionize productivity while keeping every interaction on-brand, on-tone, and unmistakably human.
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| Stage | Startup
| Not given
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| Founded | 2025
| 2023
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| Based in | US
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| Pricing model | Contact for pricing
| Freemium
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| Pricing | Not given
| Free plan: 1 agent, 100 minutes of talk time, no credit card. Starter: $99/month (1 agent, 500 minutes/month, $0.12/min overage). Growth: $249/month (5 agents, 2,000 minutes/month, $0.10/min overage). Platform: $499/month (20 agents, 8,000 minutes/month, $0.08/min overage). Enterprise: Custom pricin
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| Key features | - AI Service Desk Agent in Slack and Microsoft Teams
- 100+ pre-built AI agents out-of-the-box
- No-code AI agent builder
- Automated knowledge base generation
- IT asset and software management
- Automatic ticket classification and routing
- Multi-channel ticket intake
- Bi-directional integration with ServiceNow, Jira, Freshservice
- 100+ integrations
- Four-layer security architecture
| - Automatically built from website URL in 60 seconds
- Omnichannel: voice calls, SMS, WhatsApp, web chat, email, Messenger, Telegram
- 29 languages with automatic detection and mid-conversation switching
- HIPAA-compliant with BAA, encryption, and PHI redaction
- Integration with Dentrix, ServiceTitan, Clio, NexHealth, Opera Cloud, Mindbody, and REST API v2
- Continuous improvement with call analysis and automatic knowledge base updates
- Pre-built compliance rules for 15 industries
- Real-time call analytics and structured data extraction
- MCP server support for AI-native platforms like Claude and Cursor
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| What makes it different | - Resolves up to 90% of routine IT and HR requests autonomously
- Reduces ticket resolution time from days to minutes
- Automatically generates and maintains dynamic knowledge base from tickets and interactions
- No-code agent building in plain English with Harmony Genie
- Works natively in Slack and Teams where employees already work
| - Reads your website and automatically builds your agent with system prompt and knowledge base—no manual setup or prompt engineering needed
- One agent operates across all channels (voice, SMS, WhatsApp, email, chat) with the same personality and memory
- Gets smarter from your own calls with automatic gap detection and knowledge base updates
- Pre-built for 15 specific industries with built-in compliance, terminology, and integration defaults
- You pay only for work done, not idle time—traditional staff costs per minute regardless of call volume
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 44 ▲ +1 (up) since last check | 34 ● no change since last check |
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| Trust Flow (Majestic) | 13 | 6 |
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| Citation Flow (Majestic) | 34 | 15 |
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| Referring domains (Majestic) | 184 | 62 |
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Harmony
Workforce Wave