AI agents that resolve IT and HR requests inside Slack and Teams
AI phone agents for business calls
Stage
Startup
Not given
Founded
2025
Not given
Based in
US
Not given
Pricing model
Contact for pricing
Free trial
Pricing
Not given
Pricing is per seat for team members who set up and run projects. Each plan includes a baseline of AI credits shared across all agents on the account. Additional credits can be purchased when the baseline is insufficient for your calling schedule.
Key features
AI Service Desk Agent in Slack and Microsoft Teams
100+ pre-built AI agents out-of-the-box
No-code AI agent builder
Automated knowledge base generation
IT asset and software management
Automatic ticket classification and routing
Multi-channel ticket intake
Bi-directional integration with ServiceNow, Jira, Freshservice
100+ integrations
Four-layer security architecture
CSV upload for recipient lists
Readiness score from 0 to 100
Local time zone call scheduling
Automatic AI disclosure on every call
Human transfer on request
Multiple agent types on single account
Call outcome tracking
Meeting check-in recording and reporting
What makes it different
Resolves up to 90% of routine IT and HR requests autonomously
Reduces ticket resolution time from days to minutes
Automatically generates and maintains dynamic knowledge base from tickets and interactions
No-code agent building in plain English with Harmony Genie
Works natively in Slack and Teams where employees already work
No agent customization required—select a pre-built type and add your list
Mandatory AI disclosure and ethical safeguards on every call
Shared AI credits and seats across multiple call types
Readiness check prevents calls until project is properly configured
Respects local time zones and call windows automatically
Harmony
WiseCall