AI agents that resolve IT and HR requests inside Slack and Teams
AI agents for specific business functions that rehearse tasks as test runs before execution
Stage
Startup
Not given
Founded
2025
Not given
Based in
US
DE
Pricing model
Contact for pricing
Paid
Pricing
Not given
Roles range from € 99 to € 499 per month excluding VAT, with included monthly tasks varying by role: Administrative Assistant and Association Secretary at € 99/mo (40-45 tasks); Secretary at € 109/mo (50 tasks); Process Documentation and Planner at € 129/mo (15-40 tasks); Customer Service at € 229/m
Key features
AI Service Desk Agent in Slack and Microsoft Teams
100+ pre-built AI agents out-of-the-box
No-code AI agent builder
Automated knowledge base generation
IT asset and software management
Automatic ticket classification and routing
Multi-channel ticket intake
Bi-directional integration with ServiceNow, Jira, Freshservice
100+ integrations
Four-layer security architecture
Pre-built roles from a catalogue (31 roles)
Fingerprint verification on approval (SHA-256)
Full audit trail of proposals, test runs and approvals
Integration with 12+ pre-connected services
Custom REST API and MCP server connections
Servers in Germany within EU
AI Act compliance file (limited risk classification)
What makes it different
Resolves up to 90% of routine IT and HR requests autonomously
Reduces ticket resolution time from days to minutes
Automatically generates and maintains dynamic knowledge base from tickets and interactions
No-code agent building in plain English with Harmony Genie
Works natively in Slack and Teams where employees already work
Test runs show actual outcomes with no side effects before real execution
No automatic approvals—every proposal requires explicit human approval
Approved test run and execution count together as one task, not two
Declined proposals are free and don't count against quota
Harmony
Stilops