AI agents that resolve IT and HR requests inside Slack and Teams
Turn YouTube tutorials into AI-ready skills
Stage
Startup
Not given
Founded
2025
Not given
Based in
US
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Pricing model
Contact for pricing
Freemium
Pricing
Not given
Free: 1 generation per day, SKILL.md output, YouTube transcript extraction, markdown export. Pro: $9 per month or $76.50 per year, includes 150 forges per month and all five outputs (Skill, SOP, Prompts, Agent config, Transcript), download all assets as ZIP.
Key features
AI Service Desk Agent in Slack and Microsoft Teams
100+ pre-built AI agents out-of-the-box
No-code AI agent builder
Automated knowledge base generation
IT asset and software management
Automatic ticket classification and routing
Multi-channel ticket intake
Bi-directional integration with ServiceNow, Jira, Freshservice
100+ integrations
Four-layer security architecture
Automatic YouTube transcript extraction from public videos
SKILL.md generation with step-by-step skill files
SOP.md and standard operating procedure generation
Optimized AI prompt generation
Agent configuration file generation
AI-assist mapping with workflow segmentation
Built-in editor for reviewing and editing generated assets
REST API access for programmatic skill generation
What makes it different
Resolves up to 90% of routine IT and HR requests autonomously
Reduces ticket resolution time from days to minutes
Automatically generates and maintains dynamic knowledge base from tickets and interactions
No-code agent building in plain English with Harmony Genie
Works natively in Slack and Teams where employees already work
Automatic workflow segmentation and AI-assist mapping from video transcripts
Multiple export formats ready for deployment into AI platforms
Claude-powered analysis engine for intelligent workflow understanding
Timestamped transcript links for verification and refinement
Quality scoring on clarity, specificity, safety, and testability
Harmony
SkillForge