AI agents that resolve IT and HR requests inside Slack and Teams
A platform to build, run, and use AI microagents through search
Stage
Startup
MVP
Founded
2025
Not given
Based in
US
US
Pricing model
Contact for pricing
Free trial
Pricing
Not given
The agent server is free and source available with no license fee. Search2o Cloud is free during the beta period. Production pricing will include a platform fee, developer fee, storage fee, and usage fee with no per-user charges. Paid service planned for January 2027.
Key features
AI Service Desk Agent in Slack and Microsoft Teams
100+ pre-built AI agents out-of-the-box
No-code AI agent builder
Automated knowledge base generation
IT asset and software management
Automatic ticket classification and routing
Multi-channel ticket intake
Bi-directional integration with ServiceNow, Jira, Freshservice
100+ integrations
Four-layer security architecture
Built-in agent discovery and multi-agent conversations
Agent framework to define and publish agents
Encrypted conversations and memories by default
Multi-user access with four roles plus service accounts
Human-in-the-loop controls for critical actions
Stateless horizontally scalable architecture
Environment profiles for dev and prod
Source available server and UI
What makes it different
Resolves up to 90% of routine IT and HR requests autonomously
Reduces ticket resolution time from days to minutes
Automatically generates and maintains dynamic knowledge base from tickets and interactions
No-code agent building in plain English with Harmony Genie
Works natively in Slack and Teams where employees already work
Search that retrieves and runs AI workflows instead of matching documents
Agents that combine deterministic workflows with LLM-driven reasoning
Hybrid cloud architecture requiring only stateless servers in your environment
No per-user licensing, pay only for developers, storage and usage
Enterprise-grade reliability and security standards
Harmony
Search2o