AI agents that resolve IT and HR requests inside Slack and Teams
AI teammates that handle customer follow-up for small businesses
Stage
Startup
Startup
Founded
2025
2026
Based in
US
Not given
Pricing model
Contact for pricing
Freemium
Pricing
Not given
Free plan with 100 credits per month; Go plan at €56/month with 1,500 credits; Pro plan at €139/month with 6,000 credits; Company plan with custom pricing and custom credits. All plans include unlimited agents, customer support and the ability to cancel anytime.
Key features
AI Service Desk Agent in Slack and Microsoft Teams
100+ pre-built AI agents out-of-the-box
No-code AI agent builder
Automated knowledge base generation
IT asset and software management
Automatic ticket classification and routing
Multi-channel ticket intake
Bi-directional integration with ServiceNow, Jira, Freshservice
100+ integrations
Four-layer security architecture
Automatic email replies within minutes to customer requests
Learns business information from website and documents
Complete action log in plain language
Custom business rules for tone, prices and timelines
What makes it different
Resolves up to 90% of routine IT and HR requests autonomously
Reduces ticket resolution time from days to minutes
Automatically generates and maintains dynamic knowledge base from tickets and interactions
No-code agent building in plain English with Harmony Genie
Works natively in Slack and Teams where employees already work
No code required and no installation: starts by pasting your website URL and describing the work
Not tied to any single AI model: agents continue working if models change
Harmony
Muzau