AI agents that resolve IT and HR requests inside Slack and Teams
Design, build, and deploy AI agents with no coding required
Stage
Startup
Not given
Founded
2025
Not given
Based in
US
Not given
Pricing model
Contact for pricing
Freemium
Pricing
Not given
Free plan: One agent with 1,000 runs per month. Individual plan: $20/month with unlimited agents and runs per month. Business plan: Custom pricing tailored for teams.
Key features
AI Service Desk Agent in Slack and Microsoft Teams
100+ pre-built AI agents out-of-the-box
No-code AI agent builder
Automated knowledge base generation
IT asset and software management
Automatic ticket classification and routing
Multi-channel ticket intake
Bi-directional integration with ServiceNow, Jira, Freshservice
100+ integrations
Four-layer security architecture
No-code visual builder for designing AI agents
Access to 200+ AI models via Service Router
Integration with 1,000+ business applications
Custom JavaScript and Python functions
Multiple deployment options including web apps, autonomous agents, browser extensions
Email-triggered agents and webhook/API endpoints
SOC 2 Type II and GDPR compliant
Self-hosting options available
100+ pre-built templates
Average build time of 15 minutes to an hour
What makes it different
Resolves up to 90% of routine IT and HR requests autonomously
Reduces ticket resolution time from days to minutes
Automatically generates and maintains dynamic knowledge base from tickets and interactions
No-code agent building in plain English with Harmony Genie
Works natively in Slack and Teams where employees already work
Easier to use than competitors like n8n, Make, and Zapier
Agents reason, personalize, and act across multiple steps beyond simple task triggers
No API key management required - handles connections automatically
No markup on AI model costs - pay the same as direct API access