AI agents that resolve IT and HR requests inside Slack and Teams
Private AI for regulated firms with data kept in your country or on your own servers
Stage
Startup
Not given
Founded
2025
Not given
Based in
US
US
Pricing model
Contact for pricing
Freemium
Pricing
Not given
Per seat per month: €19 with ChatGPT, Claude or Codex integration (Your current AI setup); pricing varies for open models hosted in country or on own servers. Minimum 3 seats. Annual billing provides 2 months free versus monthly billing. Individual plans available. Custom quotes for more than 100 se
Key features
AI Service Desk Agent in Slack and Microsoft Teams
100+ pre-built AI agents out-of-the-box
No-code AI agent builder
Automated knowledge base generation
IT asset and software management
Automatic ticket classification and routing
Multi-channel ticket intake
Bi-directional integration with ServiceNow, Jira, Freshservice
100+ integrations
Four-layer security architecture
Inbox Triage bot: reads support inbox, drafts routine replies, flags items needing human attention
Reply Drafter bot: writes careful replies to emails using company history and policies
Support Report bot: turns weekly support emails into actionable reports with trends
Article Writer bot: creates weekly website articles from client questions
SEO Doctor bot: checks Google rankings and identifies pages to improve
Data audit logging: every question, answer and data access recorded on customer's servers
Open model support: runs Mistral, Qwen, DeepSeek and other open-source language models
Flexible deployment: existing AI apps, local cloud provider, or on-premise servers
Team Brain with source attribution: firm's memory with sources cited for every answer
What makes it different
Resolves up to 90% of routine IT and HR requests autonomously
Reduces ticket resolution time from days to minutes
Automatically generates and maintains dynamic knowledge base from tickets and interactions
No-code agent building in plain English with Harmony Genie
Works natively in Slack and Teams where employees already work
Complete audit trail for regulatory compliance: every action logged on customer's side for audits and regulators
No per-prompt billing: fixed seat-based pricing regardless of usage volume
Designed by security expert: built by someone experienced in regulated industry deployments and compliance
Harmony
Locul