AI agents that resolve IT and HR requests inside Slack and Teams
Not given
Stage
Startup
Established
Founded
2025
2020
Based in
US
US
Pricing model
Contact for pricing
Freemium
Pricing
Not given
Free tier available to automate first process with no credit card required. Enterprise pricing is consumption-based, scaling with volume of automated transactions and complexity of agents rather than per-bot or per-user licensing.
Key features
AI Service Desk Agent in Slack and Microsoft Teams
100+ pre-built AI agents out-of-the-box
No-code AI agent builder
Automated knowledge base generation
IT asset and software management
Automatic ticket classification and routing
Multi-channel ticket intake
Bi-directional integration with ServiceNow, Jira, Freshservice
100+ integrations
Four-layer security architecture
Hallucination-free AI automation through deterministic execution
English as Code for plain English programming of workflows
Patented Time Machine runtime with pause-patch-resume capability
200+ pre-built enterprise integrations
Builder Agent for no-code workflow creation
Symbolic Executor for deterministic execution
Resolution Agent for automatic exception handling
Context Graph for auditable business decisions
Role-based access control and audit governance
What makes it different
Resolves up to 90% of routine IT and HR requests autonomously
Reduces ticket resolution time from days to minutes
Automatically generates and maintains dynamic knowledge base from tickets and interactions
No-code agent building in plain English with Harmony Genie
Works natively in Slack and Teams where employees already work
Deterministic execution with zero hallucinations, unlike probabilistic AI systems
English as Code lets business users build automation without developers
12x lower maintenance cost compared to traditional RPA
Consumption-based pricing that scales with transaction volume, not per-bot licensing
Production deployment in 14-30 days for single workflows
Harmony
Kognitos