AI agents that resolve IT and HR requests inside Slack and Teams
AI desktop assistant that reads your screen and guides you step by step through any task in real time
Stage
Startup
Not given
Founded
2025
Not given
Based in
US
BG
Pricing model
Contact for pricing
Freemium
Pricing
Not given
Free plan: $0/month with 250 daily credits (about 4-8 guided tasks per day), no card required. Unlimited plan: $9.99/month with unlimited credits and no daily cap, cancel anytime. Full refund available within 14 days of purchasing Unlimited.
Key features
AI Service Desk Agent in Slack and Microsoft Teams
100+ pre-built AI agents out-of-the-box
No-code AI agent builder
Automated knowledge base generation
IT asset and software management
Automatic ticket classification and routing
Multi-channel ticket intake
Bi-directional integration with ServiceNow, Jira, Freshservice
100+ integrations
Four-layer security architecture
Reads your screen in real time and provides step-by-step guidance on what to click
Works across any software, website, or app without plugins or integrations
Available on Windows and macOS
Voice and text input in any language
Three thinking modes to balance reasoning and speed
Encrypted end-to-end communication
Never stores, logs, or retains screen data
Does not train AI models on user data
User remains in full control, no automatic actions
Only reads screen when actively requested
What makes it different
Resolves up to 90% of routine IT and HR requests autonomously
Reduces ticket resolution time from days to minutes
Automatically generates and maintains dynamic knowledge base from tickets and interactions
No-code agent building in plain English with Harmony Genie
Works natively in Slack and Teams where employees already work
Only AI assistant that reads your actual screen and points directly to what you need instead of explaining in generic text
Works with any software or website without needing individual app connections or plugins
Saves significantly more time than traditional AI chatbots by keeping you in your workflow
Guides you through tasks rather than replacing you, keeping you in control at all times
Comprehensive privacy and security with no background access or data collection
Harmony
Guidy