AI agents that resolve IT and HR requests inside Slack and Teams
Powerful, flexible, and human-sounding AI voice agents for enterprise call automation
Stage
Startup
Startup
Founded
2025
2025
Based in
US
IN
Pricing model
Contact for pricing
Freemium
Pricing
Not given
Usage-based: $0.07-$0.31 per minute for AI voice agents, $0.002+ per message for AI chat agents. Components: Voice infrastructure $0.055/min, Text-to-speech $0.015/min (varies by provider), Language models $0.003-$0.160/min, Telephony $0.015/min. Monthly subscriptions: Phone number $2/month, Concurr
Key features
AI Service Desk Agent in Slack and Microsoft Teams
100+ pre-built AI agents out-of-the-box
No-code AI agent builder
Automated knowledge base generation
IT asset and software management
Automatic ticket classification and routing
Multi-channel ticket intake
Bi-directional integration with ServiceNow, Jira, Freshservice
100+ integrations
Four-layer security architecture
Real-time voice orchestration with concurrent call handling at scale
No-code visual agent builder with drag-and-drop workflows
LLM-powered simulation testing for edge-case validation
Real-time CRM integration and data synchronization
Pre-built agent templates for 22 industries
Multilingual support in 42+ languages
HIPAA and GDPR compliance with data residency options
Enterprise-grade infrastructure with 99.99% uptime and 6-region deployment
Unified call analytics and sentiment tracking dashboard
Outcome-based pricing for qualified leads and booked appointments
What makes it different
Resolves up to 90% of routine IT and HR requests autonomously
Reduces ticket resolution time from days to minutes
Automatically generates and maintains dynamic knowledge base from tickets and interactions
No-code agent building in plain English with Harmony Genie
Works natively in Slack and Teams where employees already work
Real-time data sync and CRM writeback with 384ms latency instead of manual data entry
Pay only for outcomes achieved (early access) instead of minutes consumed
Pre-built templates for 22 industries with 49 ready-to-deploy playbooks
3.4x higher connect rate compared to traditional dialing
Deploy production-ready agents in under 30 minutes without infrastructure setup
Harmony
Finn