AI agents that resolve IT and HR requests inside Slack and Teams
Enterprise AI agents deployed in your cloud or data center with forward-deployed engineers
Stage
Startup
Not given
Founded
2025
Not given
Based in
US
US
Pricing model
Contact for pricing
Not given
Pricing
Not given
Free plan at $0 with core platform features within usage limits. Enterprise plan with custom pricing for self-hosting, SSO, forward-deployed engineers and compliance support.
Key features
AI Service Desk Agent in Slack and Microsoft Teams
100+ pre-built AI agents out-of-the-box
No-code AI agent builder
Automated knowledge base generation
IT asset and software management
Automatic ticket classification and routing
Multi-channel ticket intake
Bi-directional integration with ServiceNow, Jira, Freshservice
100+ integrations
Four-layer security architecture
SOC 2, HIPAA, GDPR, CASA Tier 2 compliance certifications
What makes it different
Resolves up to 90% of routine IT and HR requests autonomously
Reduces ticket resolution time from days to minutes
Automatically generates and maintains dynamic knowledge base from tickets and interactions
No-code agent building in plain English with Harmony Genie
Works natively in Slack and Teams where employees already work
Deploy in your own cloud or data center with forward-deployed engineers
Open-source Python SDK with Apache-2.0 license
One engine for visual canvas and Python code deployment
Complete governance with guardrails, approvals, evals and traces
Built for regulated industries with compliance and security controls
Harmony
Dynamiq