AI agents that resolve IT and HR requests inside Slack and Teams
AI agents for alert triage and threat hunting
Stage
Startup
Not given
Founded
2025
2022
Based in
US
US
Pricing model
Contact for pricing
Paid
Pricing
Not given
Annual subscription starting at $36,000/year per AI SOC Analyst, which includes up to 4,000 investigations per year, unlimited users, 80+ integrations, and threat intelligence. Enterprise and MSSP custom pricing available.
Key features
AI Service Desk Agent in Slack and Microsoft Teams
100+ pre-built AI agents out-of-the-box
No-code AI agent builder
Automated knowledge base generation
IT asset and software management
Automatic ticket classification and routing
Multi-channel ticket intake
Bi-directional integration with ServiceNow, Jira, Freshservice
100+ integrations
Four-layer security architecture
Alert investigation across SIEM, EDR, cloud, and identity tools
Autonomous threat hunting with hypothesis-driven searches
Integration with 90+ security tools via API
24/7 continuous security operations
Threat intelligence feeds and enrichment
Decision-ready investigation reports with evidence
Custom workflow configuration for enterprise organizations
Multiple hunt types including emerging threats and ATT&CK techniques
EU data residency option
What makes it different
Resolves up to 90% of routine IT and HR requests autonomously
Reduces ticket resolution time from days to minutes
Automatically generates and maintains dynamic knowledge base from tickets and interactions
No-code agent building in plain English with Harmony Genie
Works natively in Slack and Teams where employees already work
5x faster mean time to response (MTTR)
85% reduction in manual alert investigation effort
Maintains continuous 24/7 SOC coverage without team scaling
Transparent, auditable AI investigations with glass-box reasoning
Operates in closed loop with multiple AI agents without human prompting
Harmony
Dropzone AI