AI agents that resolve IT and HR requests inside Slack and Teams
AI assistant for workplace questions
Stage
Startup
Not given
Founded
2025
Not given
Based in
US
US
Pricing model
Contact for pricing
Freemium
Pricing
Not given
Team Plan: $12 per seat per month or $10 per seat per month (paid yearly). Business Plan: $15 per seat per month or $12 per seat per month (paid yearly) with minimum 10 seats. Enterprise Plan: Contact us.
Key features
AI Service Desk Agent in Slack and Microsoft Teams
100+ pre-built AI agents out-of-the-box
No-code AI agent builder
Automated knowledge base generation
IT asset and software management
Automatic ticket classification and routing
Multi-channel ticket intake
Bi-directional integration with ServiceNow, Jira, Freshservice
100+ integrations
Four-layer security architecture
Real-time search across all company apps
Natural language question understanding
Source citations and knowledge base references
Custom AI bot creation for specific use cases
Slack and browser integration
Permission-based access control
Instant setup without data indexing
Multilingual support
Multiple LLM model options
Wide integration ecosystem
What makes it different
Resolves up to 90% of routine IT and HR requests autonomously
Reduces ticket resolution time from days to minutes
Automatically generates and maintains dynamic knowledge base from tickets and interactions
No-code agent building in plain English with Harmony Genie
Works natively in Slack and Teams where employees already work
No data duplication or indexing required for instant setup and maximum security
Customizable AI for every team and use case
Enterprise-grade security with minimal data handling
Harmony
Dashworks