AI agents that resolve IT and HR requests inside Slack and Teams
Real email inboxes for AI agents with API, webhooks, and AI triage
Stage
Startup
MVP
Founded
2025
Not given
Based in
US
GB
Pricing model
Contact for pricing
Free
Pricing
Not given
Free during public beta. Planned after beta: Builder $15/month, Team $60/month, Scale custom. Builder includes 25,000 emails/month, 100 inboxes, 25,000 AI triage calls/month. Team includes 150,000 emails/month, 1,000 inboxes, 150,000 AI triage calls/month. Overage pricing: $1 per 1,000 emails, $0.50
Key features
AI Service Desk Agent in Slack and Microsoft Teams
100+ pre-built AI agents out-of-the-box
No-code AI agent builder
Automated knowledge base generation
IT asset and software management
Automatic ticket classification and routing
Multi-channel ticket intake
Bi-directional integration with ServiceNow, Jira, Freshservice
100+ integrations
Four-layer security architecture
AI triage on every email with category, phishing, injection, and urgency scoring
Inboxes with one API call on shared or custom domains
Drafts with human approval before sending
DKIM-signed sending with threaded replies
Webhooks with HMAC-SHA256 signature verification
Full-text search and long-poll wait endpoints
Text extraction from attachments including OCR
Sign in with Agentboxd for AI agent authentication
What makes it different
Resolves up to 90% of routine IT and HR requests autonomously
Reduces ticket resolution time from days to minutes
Automatically generates and maintains dynamic knowledge base from tickets and interactions
No-code agent building in plain English with Harmony Genie
Works natively in Slack and Teams where employees already work
Harmony
Agentboxd