AI customer service and sales agent for Shopify that answers emails and live chat in your voice and takes real order actions
Stage
Not given
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Founded
Not given
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Based in
GB
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Pricing model
Freemium
Freemium
Pricing
Free plan: €0 per month with core features. Growth: €24 per month. Pro: €59 per month. Enterprise: €399 per month. All paid plans are billed monthly with no long-term contract.
Arbyn Starter: Free with 150 AI conversations per calendar month. Arbyn Growth: $59/month for 500 conversations. Arbyn Agent: $99/month for unlimited conversations, or $990/year. All plans include every feature with no per-ticket or per-resolution fees.
Key features
Honest review labels showing how each review arrived (Verified, Invited, Organic, Unverified)
Automatic review invitations sent to customers after purchase
Rating badge embeds on your website with one line of code
Public GoldStarred page eligible for Google star ratings
Support for up to 25 products on Growth plan, unlimited on Pro
Photo reviews with customers able to add up to 3 photos
AI suggested replies to reviews on Pro plan
Monthly review invites: 25 on Free, 300 on Growth, 1,000 on Pro, unlimited on Enterprise
Domain verification with code snippet, meta tag, or DNS record
Updates shipping addresses on its own without approval
Cancels orders, issues refunds, applies discounts with one-click approval
Shopify timeline logging of all actions and conversations
What makes it different
Free to start with no card required; upgrade only when you grow
Flat pricing with no per-ticket or per-resolution fees, unlike 30+ competitors that meter conversations
Takes real Shopify order actions like refunds and cancellations, not just draft emails
Learns your voice from replies you approve without requiring a knowledge base
Combines support and sales in one agent and one conversation
Setup in under 10 minutes with no configuration required before first reply
GoldStarred
Arbyn