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Giov vs Apoointly

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Giov compared with Apoointly
DetailGiov logo GiovApoointly logo Apoointly
What it doesAI customer service platform with live chat, shared inbox and GiovBot for omnichannel support 24/7 AI voice agents that answer calls, book appointments, and qualify leads instantly
StageNot given Not given
FoundedNot given Not given
Based inNot given Not given
Pricing modelFreemium Paid
PricingStarter free forever (20 active chats, 1 operator, website chat); Pro $19/month (300 active chats, 10 operators, 500 AI credits); Business $59/month (1,000 active chats, 30 operators, 2,000 AI credits, all channels); Advanced $129/month (1,000 active chats, 70 operators, 2,000 AI credits, GiovCopilo $0.20 per minute with zero monthly minimums, contracts, or setup fees. Additional minutes over plan allowances billed at $0.20 per minute. 14-day risk-free satisfaction guarantee available.
Key features
  • Omnichannel inbox unifying email, WhatsApp, Messenger, Instagram and Telegram
  • GiovBot AI agent trained on knowledge base with automatic handoff to humans
  • Built-in CRM with customer profiles and contact management
  • GiovCopilot in-app assistant for signed-in users
  • Mobile SDKs for iOS and Android (coming soon)
  • Single sign-on (SAML/OIDC) and SCIM provisioning on Business and Advanced plans
  • JavaScript API for widget control and visitor identification
  • Multi-workspace support with role-based access control
  • Answers inbound calls in under one second on the first ring
  • Books appointments directly into Google Calendar, Outlook, and other CRM systems
  • Qualifies leads and routes callers
  • Detects emergency keywords and triggers warm transfers to human staff
  • Full control over agent greeting, persona, and speech pacing
  • Automatically verifies caller identity from CRM records
  • HIPAA compliant with signed Business Associate Agreements
  • No hold times or dropped calls during peak surges
What makes it different
  • All customer channels unified in one inbox without VPN or country restrictions
  • Free plan forever with no credit card required
  • AI agent trained on your knowledge that hands off with full conversation context preserved
  • 30-day money-back guarantee on all paid plans
  • Bring your own AI model on Business and Advanced plans for unlimited AI replies
  • Answers calls in under one second with natural conversational fluency
  • Zero hold times and no dropped calls
  • Real-time 2-way sync with leading CRM and EMR platforms
  • Pay-as-you-go pricing with zero contracts or setup fees
  • HIPAA compliant with full data encryption for healthcare
Community votes00
DR (Domain Rating by Ahrefs)2 no change since last check13 no change since last check
Trust Flow (Majestic)03
Citation Flow (Majestic)025
Referring domains (Majestic)150

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