AI customer service and sales agent for Shopify that answers emails and live chat in your voice and takes real order actions
Stage
Startup
Not given
Founded
2026
Not given
Based in
Not given
Not given
Pricing model
Freemium
Freemium
Pricing
Free forever on sample book. Paid plans: Shield $299/mo (up to 150 customers), Multiplier $999/mo (up to 500 customers), Command $2,999/mo (up to 2,000 customers), Enterprise from $5,900/mo. Month-to-month, cancel anytime. Annual billing saves 8%.
Arbyn Starter: Free with 150 AI conversations per calendar month. Arbyn Growth: $59/month for 500 conversations. Arbyn Agent: $99/month for unlimited conversations, or $990/year. All plans include every feature with no per-ticket or per-resolution fees.
Key features
Customer health scores with three reasons
Revenue forecast next quarter
AI-drafted retention playbooks per customer
Workflow automation with A/B splits and approval gates
AI Copilot for customer data questions
QBR automation drafted from account records
Failed payment recovery and chasing
Champion tracking and notifications
Real-time scoring on higher tiers
Updates shipping addresses on its own without approval
Cancels orders, issues refunds, applies discounts with one-click approval
Shopify timeline logging of all actions and conversations
What makes it different
Starts at $299/mo with no implementation project needed
Works for founders and small teams without dedicated CS department
Free forever on full sample book to try before paying
Month-to-month billing with no contracts or setup fees
Flat pricing with no per-ticket or per-resolution fees, unlike 30+ competitors that meter conversations
Takes real Shopify order actions like refunds and cancellations, not just draft emails
Learns your voice from replies you approve without requiring a knowledge base
Combines support and sales in one agent and one conversation
Setup in under 10 minutes with no configuration required before first reply
Exeechain
Arbyn