Egentify vs ThatWasAI

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Egentify compared with ThatWasAI
Detail	Egentify	ThatWasAI
What it does	AI support that acts. Not just responds.	AI phone agent for Shopify stores that answers customer calls, takes real actions, and resolves issues 24/7
Stage	Not given	Not given
Founded	Not given	Not given
Based in	Not given	Not given
Pricing model	Freemium	Freemium
Pricing	Free: 50 conversations/month; Starter: $39/month for 150 conversations; Growth: $149/month for 500 conversations plus voice AI (100 min); Scale: $399/month for 2,000 conversations plus voice AI (300 min); Enterprise: custom pricing	Basic: $62/month (was $89, 30% off first 3 months) includes 200 minutes; Growth: $139/month (was $199, 30% off first 3 months) includes 500 minutes; Pro: $209/month (was $299, 30% off first 3 months) includes 1000 minutes; Scale: $454/month (was $649, 30% off first 3 months) includes 2500 minutes. O
Key features	Refund processing Product search and recommendations Policy lookup and answers VIP customer recognition Multi-store dashboard	Answers incoming phone calls 24/7 Connects to Shopify store in 2 minutes, automatically imports products, orders, and policies Verifies customer identity by phone number and email before accessing orders Updates shipping addresses, cancels orders, issues refunds, and places new orders over the phone Dashboard with call logs, analytics, and transcripts Launches outbound campaigns to customers who abandoned their carts Supports multiple phone number options: new numbers, Twilio, or existing SIP trunks
What makes it different	Flat-rate pricing with no per-resolution fees Free forever plan with no credit card required Takes real action, not just deflects Unified agent across chat, voice, and email channels Voice support included in paid plans	Takes real actions inside Shopify instead of just answering questions Setup in minutes with automatic product and order knowledge, no training or scripting needed Handles abandoned cart recovery with outbound calls, proven to outperform email Verifies caller identity before accessing sensitive order information Escalates complex issues to humans while keeping full context with call transcripts
Community votes	0	0
DR (Domain Rating by Ahrefs)	42 −1 (down) since last check	42 no change since last check
Trust Flow (Majestic)	0	3
Citation Flow (Majestic)	26	22
Referring domains (Majestic)	30	16

5 details filled in for both companies.

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