AI phone agent for Shopify stores that answers customer calls, takes real actions, and resolves issues 24/7
Stage
Not given
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Founded
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Based in
US
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Pricing model
Freemium
Freemium
Pricing
Not given
Basic: $62/month (was $89, 30% off first 3 months) includes 200 minutes; Growth: $139/month (was $199, 30% off first 3 months) includes 500 minutes; Pro: $209/month (was $299, 30% off first 3 months) includes 1000 minutes; Scale: $454/month (was $649, 30% off first 3 months) includes 2500 minutes. O
Key features
Train chatbot on PDFs, websites, and documents
Embed chatbot on website
Support for YouTube videos as data source
Automatic escalation to email or live agent
24/7 availability
Instant responses to customer questions
Handle multiple conversations simultaneously
Answers incoming phone calls 24/7
Connects to Shopify store in 2 minutes, automatically imports products, orders, and policies
Verifies customer identity by phone number and email before accessing orders
Updates shipping addresses, cancels orders, issues refunds, and places new orders over the phone
Dashboard with call logs, analytics, and transcripts
Launches outbound campaigns to customers who abandoned their carts
Supports multiple phone number options: new numbers, Twilio, or existing SIP trunks
What makes it different
No coding required to build and deploy a chatbot
Trained on your own business documents and knowledge
Intelligent escalation to human agents when needed
Free plan available with core features
Takes real actions inside Shopify instead of just answering questions
Setup in minutes with automatic product and order knowledge, no training or scripting needed
Handles abandoned cart recovery with outbound calls, proven to outperform email
Verifies caller identity before accessing sensitive order information
Escalates complex issues to humans while keeping full context with call transcripts
ThatWasAI