AI customer service and sales agent for Shopify that answers emails and live chat in your voice and takes real order actions
Stage
Not given
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Founded
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Based in
US
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Pricing model
Freemium
Freemium
Pricing
Not given
Arbyn Starter: Free with 150 AI conversations per calendar month. Arbyn Growth: $59/month for 500 conversations. Arbyn Agent: $99/month for unlimited conversations, or $990/year. All plans include every feature with no per-ticket or per-resolution fees.
Key features
Train chatbot on PDFs, websites, and documents
Embed chatbot on website
Support for YouTube videos as data source
Automatic escalation to email or live agent
24/7 availability
Instant responses to customer questions
Handle multiple conversations simultaneously
Updates shipping addresses on its own without approval
Cancels orders, issues refunds, applies discounts with one-click approval
Shopify timeline logging of all actions and conversations
What makes it different
No coding required to build and deploy a chatbot
Trained on your own business documents and knowledge
Intelligent escalation to human agents when needed
Free plan available with core features
Flat pricing with no per-ticket or per-resolution fees, unlike 30+ competitors that meter conversations
Takes real Shopify order actions like refunds and cancellations, not just draft emails
Learns your voice from replies you approve without requiring a knowledge base
Combines support and sales in one agent and one conversation
Setup in under 10 minutes with no configuration required before first reply
Arbyn