Custom-built AI receptionists for businesses that run on calls
AI customer service and sales agent for Shopify that answers emails and live chat in your voice and takes real order actions
Stage
Startup
Not given
Founded
2024
Not given
Based in
CA
Not given
Pricing model
Paid
Freemium
Pricing
From $179/month, priced to call volume. Month to month, no annual contract. 2-week free trial, no credit card. Setup, integrations, and daily human review included.
Arbyn Starter: Free with 150 AI conversations per calendar month. Arbyn Growth: $59/month for 500 conversations. Arbyn Agent: $99/month for unlimited conversations, or $990/year. All plans include every feature with no per-ticket or per-resolution fees.
Key features
24/7 call answering on every call
Lead qualification and caller details capture
Appointment and job booking into client software
Emergency call identification and routing
Custom API integration to existing software
Call transcripts, recordings and full dashboard
Missed-call text-back to callers
Daily human review and agent tuning
Support for multiple languages mid-call
Done-for-you agent build and configuration
Updates shipping addresses on its own without approval
Cancels orders, issues refunds, applies discounts with one-click approval
Shopify timeline logging of all actions and conversations
What makes it different
Custom-built for each business, not a generic template
Daily human review catches mistakes before customers notice
Integrates directly into existing client software via custom API
Fixed pricing to call volume, no per-minute or surprise fees
Two-week free trial with no credit card required
Flat pricing with no per-ticket or per-resolution fees, unlike 30+ competitors that meter conversations
Takes real Shopify order actions like refunds and cancellations, not just draft emails
Learns your voice from replies you approve without requiring a knowledge base
Combines support and sales in one agent and one conversation
Setup in under 10 minutes with no configuration required before first reply
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Arbyn