| What it does | AI platform that answers calls, chats, and follows up automatically for service businesses
| Automated exit interviews that reveal why customers cancel and what to fix next
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| Stage | Not given
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| Founded | Not given
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| Based in | Not given
| EE
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| Pricing model | Not given
| Free trial
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| Pricing | Builder plan starting at $149/month with 10,000 credits and 1 user; Growth plan starting at $399/month with 25,000 credits and 6 users; Pro plan starting at $799/month with 50,000 credits and 12 users.
| $29/month (billed monthly) or $278.40/year (20% off annual). Includes 1 Organization and 3 Seats. Additional Organizations are $20/month, extra Seats are $10/month. 14-day free trial, no credit card required.
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| Key features | - 24/7 AI phone and chat agents
- Multi-channel support: phone, SMS, live chat, Facebook, Instagram
- Automatic lead qualification and ticket creation
- Smart routing and transfers with on-call scheduling
- CRM and field service software integrations
- AI SMS and email campaigns
- Transcripts, summaries, and call recordings
- Slack and Microsoft Teams integration
- Multi-location and multi-agent support
- White-glove onboarding and dedicated account manager
| - Automated exit interview emails sent to cancelling customers
- AI-powered follow-up questions based on customer responses
- Automatic tagging and pattern analysis across all interviews
- Wylo Copilot for natural language queries on churn data
- Retention Playbooks and win-back campaign management
- Cancellation Capture to customize the exit flow
- Payment Recovery for failed payment retry campaigns
- Integrations with Stripe, Polar, Paddle and Lemon Squeezy
- Slack alerts for high-value cancellations and emerging patterns
- API access and webhook support for custom integrations
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| What makes it different | - Answers calls 24/7 across phone, chat, SMS, and social media channels
- Turns every conversation into a ticket automatically
- Immediate escalation of urgent calls to on-call teams
- Up and running within 5 minutes
- Integrates seamlessly with existing CRM and field service tools
| - No customer data sent to AI—only non-identifying metadata
- Hard-coded limit of two emails maximum per cancelled customer
- All features included in one plan—no feature gates or tiers
- Plain-text emails from your own address with no tracking or WhyLeft branding
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 40 ▼ −2 (down) since last check | 15 ▼ −1 (down) since last check |
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| Trust Flow (Majestic) | 5 | 5 |
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| Citation Flow (Majestic) | 29 | 17 |
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| Referring domains (Majestic) | 95 | 12 |
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WhyLeft