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Distance vs ThatWasAI

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Distance compared with ThatWasAI
DetailDistance logo DistanceThatWasAI logo ThatWasAI
What it doesAI platform that answers calls, chats, and follows up automatically for service businesses AI phone agent for Shopify stores that answers customer calls, takes real actions, and resolves issues 24/7
StageNot given Not given
FoundedNot given Not given
Based inNot given Not given
Pricing modelNot given Freemium
PricingBuilder plan starting at $149/month with 10,000 credits and 1 user; Growth plan starting at $399/month with 25,000 credits and 6 users; Pro plan starting at $799/month with 50,000 credits and 12 users. Basic: $62/month (was $89, 30% off first 3 months) includes 200 minutes; Growth: $139/month (was $199, 30% off first 3 months) includes 500 minutes; Pro: $209/month (was $299, 30% off first 3 months) includes 1000 minutes; Scale: $454/month (was $649, 30% off first 3 months) includes 2500 minutes. O
Key features
  • 24/7 AI phone and chat agents
  • Multi-channel support: phone, SMS, live chat, Facebook, Instagram
  • Automatic lead qualification and ticket creation
  • Smart routing and transfers with on-call scheduling
  • CRM and field service software integrations
  • AI SMS and email campaigns
  • Transcripts, summaries, and call recordings
  • Slack and Microsoft Teams integration
  • Multi-location and multi-agent support
  • White-glove onboarding and dedicated account manager
  • Answers incoming phone calls 24/7
  • Connects to Shopify store in 2 minutes, automatically imports products, orders, and policies
  • Verifies customer identity by phone number and email before accessing orders
  • Updates shipping addresses, cancels orders, issues refunds, and places new orders over the phone
  • Dashboard with call logs, analytics, and transcripts
  • Launches outbound campaigns to customers who abandoned their carts
  • Supports multiple phone number options: new numbers, Twilio, or existing SIP trunks
What makes it different
  • Answers calls 24/7 across phone, chat, SMS, and social media channels
  • Turns every conversation into a ticket automatically
  • Immediate escalation of urgent calls to on-call teams
  • Up and running within 5 minutes
  • Integrates seamlessly with existing CRM and field service tools
  • Takes real actions inside Shopify instead of just answering questions
  • Setup in minutes with automatic product and order knowledge, no training or scripting needed
  • Handles abandoned cart recovery with outbound calls, proven to outperform email
  • Verifies caller identity before accessing sensitive order information
  • Escalates complex issues to humans while keeping full context with call transcripts
Community votes00
DR (Domain Rating by Ahrefs)40 −2 (down) since last check42 no change since last check
Trust Flow (Majestic)53
Citation Flow (Majestic)2922
Referring domains (Majestic)9516

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