Voice AI agents platform for sales calls, lead qualification, follow-ups, meeting booking, collections, support, and multilingual workflows
Agentic AI platform for IT operations that automates incident detection, triage, and resolution
Stage
Not given
Not given
Founded
Not given
Not given
Based in
IN
US
Pricing model
Not given
Contact for pricing
Pricing
Pay As You Go: ₹5 per minute with no minimum commitment, 60-second pulse billing, concurrency of 2 (expandable to 20), full API and workflow access. Growth: ₹4.2 per minute with ~24,000 billed minutes per month commitment, 6-month minimum, 30-second pulse billing, concurrency of 10 (expandable to 40
Not given
Key features
Sub-300ms response latency for natural phone conversations
Support for 70+ languages including 22 Indian languages and Hinglish
Live API tool calling and CRM integration during conversations
Seamless code-switching between Hindi and English mid-call
Human-in-the-loop transfer with full transcript and context handoff
Campaign analytics with conversion tracking and cost-per-call reporting
AI Detection and Response with alert correlation and automated triage
AI Incident Assistant for investigation and collaboration
IT Knowledge Graph unifying observability and ITSM data
L1 Agent for automated incident analysis and assignment
ServiceNow integration for ITSM workflow enhancement
Real-time incident context with suggested actions
SLA risk prediction and prevention
Hybrid cloud and on-premises environment support
What makes it different
Production-first design that handles real call volume, latency, and quality without degradation
Deploy first voice AI agent in under 5 minutes without engineering involvement
Median ROI of 430% with payback in under a year
Works with imperfect data from day one
Transforms tribal knowledge into actionable AI context
DialNexa
BigPanda