| What it does | AI support agent that resolves customer questions with cited answers, takes approved actions, and hands complex requests to humans
| AI phone agent for Shopify stores that answers customer calls, takes real actions, and resolves issues 24/7
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| Stage | Not given
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| Founded | Not given
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| Based in | US
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| Pricing model | Freemium
| Freemium
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| Pricing | Free: $0 (1 DenserBot, 1 team member, 50 queries/month). Starter: $39/month or $384/year (2 DenserBots, 1 team member, 1,500 queries/month). Standard: $119/month or $1,152/year (4 DenserBots, 5 team members, 7,500 queries/month). Business: $399/month or $3,840/year (8 DenserBots, 10 team members, 15
| Basic: $62/month (was $89, 30% off first 3 months) includes 200 minutes; Growth: $139/month (was $199, 30% off first 3 months) includes 500 minutes; Pro: $209/month (was $299, 30% off first 3 months) includes 1000 minutes; Scale: $454/month (was $649, 30% off first 3 months) includes 2500 minutes. O
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| Key features | - Verified answers with source citations from your knowledge base
- Train on websites, PDFs, and documents at scale
- Call your own API to look up orders, check status, and take actions
- Integrated helpdesk with ticket assignment, tracking, and team collaboration
- Multi-step playbooks with step-by-step trace of execution
- Automatic escalation on frustration, repeated failure, or human request
- Deploy across website chat, email, phone, Shopify, and REST API
- Confirmation step before any action that changes an order or account
- Cards that show results as tables, lists, and forms
- Live chat integration with fallback to helpdesk tickets
| - Answers incoming phone calls 24/7
- Connects to Shopify store in 2 minutes, automatically imports products, orders, and policies
- Verifies customer identity by phone number and email before accessing orders
- Updates shipping addresses, cancels orders, issues refunds, and places new orders over the phone
- Dashboard with call logs, analytics, and transcripts
- Launches outbound campaigns to customers who abandoned their carts
- Supports multiple phone number options: new numbers, Twilio, or existing SIP trunks
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| What makes it different | - Every answer is cited to its exact source in your documentation
- Integrated helpdesk means no context is lost when escalating to your team
- Handles natural language questions without requiring scripted decision trees
- Playbooks let you define procedures step-by-step with full visibility into execution
- Takes real actions like booking meetings, checking orders, and posting to Slack in the conversation
| - Takes real actions inside Shopify instead of just answering questions
- Setup in minutes with automatic product and order knowledge, no training or scripting needed
- Handles abandoned cart recovery with outbound calls, proven to outperform email
- Verifies caller identity before accessing sensitive order information
- Escalates complex issues to humans while keeping full context with call transcripts
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 60 ▲ +1 (up) since last check | 42 ● no change since last check |
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| Trust Flow (Majestic) | 11 | 3 |
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| Citation Flow (Majestic) | 38 | 22 |
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| Referring domains (Majestic) | 685 | 16 |
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Denser
ThatWasAI