CustomerFlows vs ThatWasAI

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

CustomerFlows compared with ThatWasAI
Detail	CustomerFlows	ThatWasAI
What it does	AI answers website chat and WhatsApp leads in seconds, asks your questions, and keeps every lead in one inbox and pipeline	AI phone agent for Shopify stores that answers customer calls, takes real actions, and resolves issues 24/7
Stage	Not given	Not given
Founded	Not given	Not given
Based in	US	Not given
Pricing model	Freemium	Freemium
Pricing	Starter: $49/month or $41/month billed yearly ($490/year); Growth: $149/month or $124/month billed yearly ($1490/year); Scale: $349/month or $291/month billed yearly ($3490/year). All plans include unlimited contacts and no setup fees.	Basic: $62/month (was $89, 30% off first 3 months) includes 200 minutes; Growth: $139/month (was $199, 30% off first 3 months) includes 500 minutes; Pro: $209/month (was $299, 30% off first 3 months) includes 1000 minutes; Scale: $454/month (was $649, 30% off first 3 months) includes 2500 minutes. O
Key features	AI automatically replies to website chat and WhatsApp leads in about 5 seconds, 24/7 AI asks qualifying questions before human handoff Unified inbox for website chat and WhatsApp conversations Industry-ready pipeline templates for home services Google and Meta ad attribution to leads and deals Unlimited contacts on every plan Team seats and collaboration tools API access for integrations Automation blueprints for workflows 10-minute setup with industry templates	Answers incoming phone calls 24/7 Connects to Shopify store in 2 minutes, automatically imports products, orders, and policies Verifies customer identity by phone number and email before accessing orders Updates shipping addresses, cancels orders, issues refunds, and places new orders over the phone Dashboard with call logs, analytics, and transcripts Launches outbound campaigns to customers who abandoned their carts Supports multiple phone number options: new numbers, Twilio, or existing SIP trunks
What makes it different	Flat pricing with unlimited contacts, no per-contact fees that grow with success See which ads bring real revenue, not just clicks, by connecting deals to campaigns One inbox for all chat and WhatsApp conversations, no scattered notifications Built for home services with industry-ready workflows, not blank CRM scaffolding	Takes real actions inside Shopify instead of just answering questions Setup in minutes with automatic product and order knowledge, no training or scripting needed Handles abandoned cart recovery with outbound calls, proven to outperform email Verifies caller identity before accessing sensitive order information Escalates complex issues to humans while keeping full context with call transcripts
Community votes	0	0
DR (Domain Rating by Ahrefs)	26 +1 (up) since last check	42 no change since last check
Trust Flow (Majestic)	10	3
Citation Flow (Majestic)	25	22
Referring domains (Majestic)	41	16

5 details filled in for both companies.

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