AI answers website chat and WhatsApp leads in seconds, asks your questions, and keeps every lead in one inbox and pipeline
AI customer service and sales agent for Shopify that answers emails and live chat in your voice and takes real order actions
Stage
Not given
Not given
Founded
Not given
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Based in
US
Not given
Pricing model
Freemium
Freemium
Pricing
Starter: $49/month or $41/month billed yearly ($490/year); Growth: $149/month or $124/month billed yearly ($1490/year); Scale: $349/month or $291/month billed yearly ($3490/year). All plans include unlimited contacts and no setup fees.
Arbyn Starter: Free with 150 AI conversations per calendar month. Arbyn Growth: $59/month for 500 conversations. Arbyn Agent: $99/month for unlimited conversations, or $990/year. All plans include every feature with no per-ticket or per-resolution fees.
Key features
AI automatically replies to website chat and WhatsApp leads in about 5 seconds, 24/7
AI asks qualifying questions before human handoff
Unified inbox for website chat and WhatsApp conversations
Industry-ready pipeline templates for home services
Google and Meta ad attribution to leads and deals
Unlimited contacts on every plan
Team seats and collaboration tools
API access for integrations
Automation blueprints for workflows
10-minute setup with industry templates
Updates shipping addresses on its own without approval
Cancels orders, issues refunds, applies discounts with one-click approval
Shopify timeline logging of all actions and conversations
What makes it different
Flat pricing with unlimited contacts, no per-contact fees that grow with success
See which ads bring real revenue, not just clicks, by connecting deals to campaigns
One inbox for all chat and WhatsApp conversations, no scattered notifications
Built for home services with industry-ready workflows, not blank CRM scaffolding
Flat pricing with no per-ticket or per-resolution fees, unlike 30+ competitors that meter conversations
Takes real Shopify order actions like refunds and cancellations, not just draft emails
Learns your voice from replies you approve without requiring a knowledge base
Combines support and sales in one agent and one conversation
Setup in under 10 minutes with no configuration required before first reply
CustomerFlows
Arbyn