AI chat widget that replaces static contact forms and automatically qualifies and scores website leads
AI customer service and sales agent for Shopify that answers emails and live chat in your voice and takes real order actions
Stage
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Founded
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Based in
TR
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Pricing model
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Freemium
Pricing
Free plan with 1 site and full dashboard access. Starter at $49/month for up to 5 chatbots. Growth at $129/month for up to 25 chatbots. Enterprise available on contact. Monthly or annual billing, cancel anytime, 14-day money-back guarantee on first paid purchase.
Arbyn Starter: Free with 150 AI conversations per calendar month. Arbyn Growth: $59/month for 500 conversations. Arbyn Agent: $99/month for unlimited conversations, or $990/year. All plans include every feature with no per-ticket or per-resolution fees.
Key features
Natural AI conversations in up to 8 languages
Transparent, auditable scoring rules
Full conversation transcripts and reasoning
No-code visual studio for customization
Ready-made design themes with customization
Floating bubble or inline widget placement
Multiple chatbots per site
A/B testing different chatbot versions
Email alerts for high-priority requests
Configurable required fields and question wording
Updates shipping addresses on its own without approval
Cancels orders, issues refunds, applies discounts with one-click approval
Shopify timeline logging of all actions and conversations
What makes it different
Immediate setup with paste-and-publish implementation, no engineering sprint required
Transparent scoring logic based on auditable rule set, not a black box AI model
EU data storage with no third-party training use or data selling
One person builds and supports it, meaning direct answers and fast fixes
Independent and bootstrapped with no outside investors
Flat pricing with no per-ticket or per-resolution fees, unlike 30+ competitors that meter conversations
Takes real Shopify order actions like refunds and cancellations, not just draft emails
Learns your voice from replies you approve without requiring a knowledge base
Combines support and sales in one agent and one conversation
Setup in under 10 minutes with no configuration required before first reply
ConvoScore
Arbyn