Peer proof that converts strangers using AI-matched testimonials
AI customer service and sales agent for Shopify that answers emails and live chat in your voice and takes real order actions
Stage
Not given
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Founded
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Based in
AR
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Pricing model
Free trial
Freemium
Pricing
Not given
Arbyn Starter: Free with 150 AI conversations per calendar month. Arbyn Growth: $59/month for 500 conversations. Arbyn Agent: $99/month for unlimited conversations, or $990/year. All plans include every feature with no per-ticket or per-resolution fees.
Key features
Peer Match: AI-powered matching of testimonials to each visitor by persona and objection
Import from 10+ sources: Google, G2, Capterra, and verified review platforms
30-second video and photo capture: Frictionless recording on any device
AI peer videos: Generate UGC-style proof using GPT-6 Astra, ElevenLabs, and HeyGen
Quote cards for social media: One-click downloads in multiple formats with branding
Standalone video embeds: Embed individual testimonials without a full widget
Dual control: Founders approve matches and quotes; customers can revoke their voice anytime
Live-updating widget: Peer Match reorders testimonials in real-time for each visitor
Multi-stack compatibility: Works on Webflow, Framer, WordPress, Next.js, Angular, and custom stacks
Updates shipping addresses on its own without approval
Cancels orders, issues refunds, applies discounts with one-click approval
Shopify timeline logging of all actions and conversations
What makes it different
Video and photo testimonials convert 2-3x harder than text alone
Goes live in under 5 minutes with no technical setup required
Average 15% conversion lift when adding peer voices to pricing pages
Built specifically for founder-led SaaS, not generic testimonial collection
Flat pricing with no per-ticket or per-resolution fees, unlike 30+ competitors that meter conversations
Takes real Shopify order actions like refunds and cancellations, not just draft emails
Learns your voice from replies you approve without requiring a knowledge base
Combines support and sales in one agent and one conversation
Setup in under 10 minutes with no configuration required before first reply
Cfeedback
Arbyn