Platform for building AI agents that scale to handle complex business processes
AI agents that resolve IT and HR requests inside Slack and Teams
Stage
Not given
Startup
Founded
Not given
2025
Based in
US
US
Pricing model
Not given
Contact for pricing
Pricing
Starter Plan: 3 seats, 1 workspace, 10,000 AI credits per month, 30,000 pages of storage (free trial available). Business Plan: Custom seats, workspaces, AI credits and storage with premium onboarding and support (contact for pricing).
Not given
Key features
No-code agent building with natural language interface
Knowledge Base grounding automations in company data
Multi-step workflows with conditional logic and error handling
Deployment across 100+ integrations including Slack, Teams, and email
Support for multiple AI models from OpenAI, Anthropic, and Google
AI Service Desk Agent in Slack and Microsoft Teams
100+ pre-built AI agents out-of-the-box
No-code AI agent builder
Automated knowledge base generation
IT asset and software management
Automatic ticket classification and routing
Multi-channel ticket intake
Bi-directional integration with ServiceNow, Jira, Freshservice
100+ integrations
Four-layer security architecture
What makes it different
Built specifically for document-heavy, operationally complex enterprises with deep business context
No-code platform enabling non-technical business teams to build and deploy without IT
Dedicated solutions team partners to design, build and refine agents for real ROI
Enterprise security with SOC 2, GDPR, HIPAA and CASA certification
Hands-on phased adoption support from day one to full team ownership
Resolves up to 90% of routine IT and HR requests autonomously
Reduces ticket resolution time from days to minutes
Automatically generates and maintains dynamic knowledge base from tickets and interactions
No-code agent building in plain English with Harmony Genie
Works natively in Slack and Teams where employees already work
Harmony