Unified business messaging and AI-powered customer automation
AI phone agent for Shopify stores that answers customer calls, takes real actions, and resolves issues 24/7
Stage
Not given
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Founded
Not given
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Based in
UA
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Pricing model
Free
Freemium
Pricing
Not given
Basic: $62/month (was $89, 30% off first 3 months) includes 200 minutes; Growth: $139/month (was $199, 30% off first 3 months) includes 500 minutes; Pro: $209/month (was $299, 30% off first 3 months) includes 1000 minutes; Scale: $454/month (was $649, 30% off first 3 months) includes 2500 minutes. O
Key features
Unified inbox for multiple messengers
AI-powered automated customer responses
Knowledge Base for AI agent training
Human operator escalation
Support for WhatsApp and Telegram
Web and mobile applications
Instagram and Facebook Messenger integration
Website chat integration
Multi-language support
Answers incoming phone calls 24/7
Connects to Shopify store in 2 minutes, automatically imports products, orders, and policies
Verifies customer identity by phone number and email before accessing orders
Updates shipping addresses, cancels orders, issues refunds, and places new orders over the phone
Dashboard with call logs, analytics, and transcripts
Launches outbound campaigns to customers who abandoned their carts
Supports multiple phone number options: new numbers, Twilio, or existing SIP trunks
What makes it different
All business messengers in one app
24/7 AI customer responses
Automated lead qualification
No payment card storage
Takes real actions inside Shopify instead of just answering questions
Setup in minutes with automatic product and order knowledge, no training or scripting needed
Handles abandoned cart recovery with outbound calls, proven to outperform email
Verifies caller identity before accessing sensitive order information
Escalates complex issues to humans while keeping full context with call transcripts
ThatWasAI